Terms & Conditions | Policies

TERMS & CONDITIONS
  1. These terms and conditions shall apply to your use of the Platform and all Orders and Contracts made or to be made by us for the sale and supply of Products.
  2. By placing an order through the platform, you acknowledge and agree to be bound by the following Terms and Conditions.
Order Process
  1. All confirmed orders should receive a confirmation email with selected delivery option and order number.
  2. All orders upon submission and payment are final, no order amendments will be allowed once the total payment has been processed.
  3. Full or partial refunds will not be provided.
Delivery Policies
  1. Delivery is only available from 27th November 2021 to 7th January 2022.
  2. Delivery service is available at $10 per location per order.
  3. There are two delivery time slots available daily, 9am-5pm and 5pm-9pm.
  4. You will receive an email confirmation of your delivery date and time once payment has been completed.
  5. Any requested changes to delivery date or location will be subjected to availability.
  6. We do not deliver to Free Trade Zone, Military Area, Jurong Island, Tuas or Restricted Areas.
  7. If deliveries cannot be received by the receiving party during the stipulated date, the order will be sent back to us at your cost. Another delivery date and time will be arranged at your cost.
  8. If you request for the items to be placed at your door or at a safe location during delivery, we will not be responsible for any damages or loss.
  9. The recipient is wholly responsible for checking that the order specifications are correct and in good condition. Subsequent disputes will not be entertained if not raised on the day of delivery. We will not be responsible for any damage that occurs after the delivery has been completed.
Self Pick-up at selected Shell stations
Station Address Postal Code
SHELL BOON LAY 616_01 2 BOON LAY AVENUE 649960
SHELL BUKIT BATOK RD 608_01 11 BUKIT BATOK WEST AVENUE 3 659166
SHELL CHANGI KEMBANGAN 601_01 460 CHANGI ROAD 419883
SHELL EAST COAST 631_01 338 EAST COAST ROAD 428961
SHELL GUILLEMARD 662_01 132 GUILLEMARD ROAD 399720
SHELL NEWTON CIRCUS 655_01 143 BUKIT TIMAH ROAD 229843
SHELL PAYA LEBAR PIE 627_01 98 PAYA LEBAR ROAD 409008
SHELL PEIRCE RESERVOIR 636_01 551 UPPER THOMSON ROAD 574415
SHELL SENGKANG 626_01 61 SENGKANG EAST ROAD 545015
SHELL SGN GDN 606_01 49 SERANGOON GARDEN WAY 555944
SHELL SIGLAP 602_01 40 UPPER EAST COAST ROAD 455212
SHELL SIMPANG BEDOK 623_01 331 BEDOK ROAD 469504
SHELL TAMPINES AVE 2 9 TAMPINES AVE 2 529731
SHELL W'LANDS AVE 9 603_01 20 WOODLANDS AVE 9 738954
SHELL YISHUN AVE 5 609_01 1 YISHUN STREET 11 768642

Storage
  1. Find out more for storage details on the product information page.
  2. Products are recommended to be consumed before the recommended best before date.
Privacy Policy
  1. We generally do not collect your personal data unless It is provided to us voluntarily by you directly or via a third party who has been duly authorized by you to disclose your personal data to us.
  2. We shall seek your consent before collecting any additional personal data and before using your personal data for a purpose which has not been notified to you.
  3. When you interact with us on our websites, we automatically receive and record information on our server logs from your browser.